CYBER MONDAY FOR THE NEW COLLECTION!

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FAQ

Shipping

  • How much does it cost to ship the order?

    Estonia

    Within Estonia, we ship with Itella post boxes with a flat rate of 2.99€. If your order is worth more than 55€, your shipment in Estonia is free.

    Denmark
    Order under DKK 499.00:
    Parcel shop / Business GLS, 1-2 working days: DKK 49.
    Home delivery DAO, 1-2 working days: DKK 49.
    Home delivery GLS, 1-2 working days: DKK 69.


    Order from and including DKK 499.00:
    Parcel shop / Business GLS, 1-2 working days: FREE
    Home delivery DAO, 1-2 working days: FREE
    Home delivery GLS, 1-2 working days: DKK 29.

    Rest of the world

    Latvia and Lithuania - 5€. 

    Europe - 9€

    Outside Europe - 15€

  • When will you ship my order?

    We process and ship your order within 1-3 business days.

    Any orders placed during national holidays, weekends or special promotions may require additional processing time due to an increase in order volumes. Please allow an additonal 1-2 working days for processing time.

  • OK, so when will my order arrive?

    We dispatch out of Estonia and all orders within Europe should arrive at you within 2-7 working days.
    If you are located outside Europe, please allow 7-10 business days, excluding customs time.


    With our small team, we do our best to keep to these timeframes, but in the unexpected occurrence of a carrier delay, production issues, or weather, it may take a little longer for your delivery to arrive. We promise we do everything we can to make your wait as short as possible.

  • Do you ship to my country?

    Yes, we ship worldwide.

  • Do you need additional help?

    Please contact us at info@fennecfit.com and we will be happy to assist you with any questions related to your order.